Last updated February 05, 2026
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at support@maryamprinz.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and Proof of purchase, return form, and original packaging., then mail your return to the following address:
Maryam Prinz, Stare Miasto, Płock, Mazowieckie 09-400, Poland
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
- Personalized or made-to-order products.
- Personal hygiene products
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- Products must be in original condition with tags and undamaged.
- Return requests must be submitted within 14 days.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This Return Policy was created using Termly’s Return and Refund Policy Generator